Able to draft proper documents and guidance in response to a wide variety of issues and questions from our merchants
Delivering and transforming complex technical messaging into a merchant friendly resolution and action plan
Working with multiple teams including: engineering, product management, legal, customer support and, of course, our merchants to ensure the best practice and guidance can be initiated for reference.
Working collaboratively with internal stakeholders of different region to develop instruction manuals and guidance for our merchants with well-written FAQ documents tailored for each region’s specific scenarios and needs.
【Who we are looking for】
具備兩年以上文字編輯經驗
擅長線上內容策展以及撰寫
對文字有高度敏銳度及良好邏輯思考能力
熟悉產品、技術相關文案
具備產品行銷經驗尤佳
具備 B2B/B2B2C 或者 SaaS 產品經驗尤佳
Bachelor's degree or equivalent experience in marketing or communications
2+ years of professional copywriting and editing experience
Strong working knowledge of online content strategy and creation
Exceptional writing, proofreading, and editing skills
Exceptional skill with the nuances of technical writing
Previous experience in Product Marketing will be a plus
Solid understanding of B2B and B2B2C SaaS products concepts strongly preferred