UX Copywriter

SHOPLINE is Asia's largest smart commerce platform. We're a full-featured platform with services including online stores, social commerce, O2O solution, retail POS, advertising placement, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.

With our dominance in Asia supporting 350,000+ brands, SHOPLINE has localised for Australia to take on the legacy platforms with access to the greatest features, high-level customisation, and industry-leading performance.

WHAT YOU'LL BE DOING:

• Develop and maintain a deep understanding of our brand voice, tone, and style guidelines
• Collaborate with designers, product managers, and developers to craft copy that supports the user journey and meets business goals
• Write clear, concise, and user-centered copy for all digital touchpoints, including websites, mobile apps, emails, and social media
• Conduct research and analysis to inform copy decisions, including user testing, competitive analysis, and industry best practices
• Edit and proofread copy to ensure accuracy, consistency, and brand compliance
• Work with cross-functional teams to ensure all copy is aligned with marketing, legal, and regulatory guidelines

WHO WE ARE LOOKING FOR:

• Bachelor's degree in English, Communications, Journalism, or related field
• 3+ years of experience as a copywriter, preferably in a UX or digital marketing environment
• Strong portfolio demonstrating excellent writing skills and ability to write for diverse audiences
• Experience working in an Agile development environment
• Experience with user testing and research methodologies
• Excellent communication and collaboration skills

WHY YOU SHOULD JOIN US:

• We provide training for newcomers to understand industry best practices.
• We have check points to keep newcomers motivated and learn various skills.
• We work in a fun, collaborative open space where we encourage creativity and ideas flow freely.
• You’ll be able to steer the future roadmap to improve our products, big or small, and see the results of your products reach our customers.
• Get to work with flexible working hours. Our priority is on getting the job done.
• Birthday leave, marriage leave etc
• Flat structure environment, you will be able to work independently and make your own choices.